Shipping & Returns

Shipment

1、Under normal circumstances, after receiving your payment, we will arrange the delivery of the goods within 3-7 days. At that time, you will receive an email notification of shipment.
2、The express company we cooperate with is China Post EMS, unless you send mail and ask us to designate a delivery company.
3、If the goods are out of stock, the delivery may be delayed, we will send an email to you, please confirm in time, you can choose to cancel the order or wait.
4、The freight calculated by the system is the estimated freight. If the freight fluctuates, you will be notified by email. You can choose to change the express delivery company or pay the freight difference.

Return Policy

1、We give all goods the option to return within seven days, unless they are special products, such as die-cut products, modified or customized products, such as embroidered logos or printing tape, which will not be returned.
2、Please make sure that you contact us for the return authorization before returning the goods, and attach a copy of the return form to the package, otherwise we will have the right not to process the relevant return order.
3、If there is no product quality problem, if the product is returned, the customer will have to bear all the costs (freight, tax, etc.) arising from the return of the product.